pokerchips.com chips - a practical question

[demonx5]

I realize after reading some threads on pokerchips.com's seeming lack of customer service and their tendency to delay orders months at a time that I might run into some troubles when placing an order and keeping track of it, but my order wouldn't be the typical 2-tone w/ custom art inlay order rather, I really can't stand the cheapness of most poker chips today I own a set of the dice 11.5g and I can't STAND them. I've had samples of the real clay chips that companies such as pokerchips.com sells and I am adamant to have my own set. I don't really need custom artwork, as 1) it's far too expensive, and 2) I don't really have anything particularly interesteing to put on them.

Here's my thoughts:
Just place an order for a set of chips that are plain w/ edgespots, it runs 50 cents a chip which is within my means, but does anyone think that they'll end up giving me the same treatment seeing as how I won't be needing any artwork done or a lot of proofs before production? Basically will it be another 9 month process or would the lack of artwork expedite the process?

Before I get a lot of replies saying the 13g casino inlay chips are fantastic, I realize this - that'll be my backup plan if I can't swing this initial one. /images/graemlins/ooo.gif

[TenPercenter]

My only experience with them: Email correspondence and a sample request.

Result: Fairly quick email response, but I've asked TWICE for the samples and they have still not shown up, it's been many weeks. Their answer to that: "Unfortunately, we sometimes have samples removed from the mail system as people think they are acutal casino chips worth somethin in Vegas."

Ten

[demonx5]

Did you end up placing an order or are you still waiting for some samples before you make a commitment?

[TenPercenter]

[ QUOTE ]
Did you end up placing an order or are you still waiting for some samples before you make a commitment?

[/ QUOTE ]

By that time I had already decided to go with Chipco, who has given me the best service. A lot of us here are "going in" on an order to save on all the art fees, which were considerable. We've over 6000, and trying to get to a 10,000 order to hit another price break point.

Ten

[MrGo]

Dude I might be interested in getting in on this. I am getting jerked around by you know who...really pissing me off.

[TenPercenter]

[ QUOTE ]
Dude I might be interested in getting in on this. I am getting jerked around by you know who...really pissing me off.

[/ QUOTE ]

We'd love to have you man.

Ten

[AliasMrJones]

When I asked for samples via email, I got them within 1 week. I found them to be nice to talk to and they do get back to you fairly quickly, but it did take 3 months to get the chips.

[Lottery Larry]

Back in January, I ordered 900 chips with custom color/edge spot combinations. Though I ran into several delays- one they told me was an equipment malfunction- I got my chips without major incident. It took 5 months, however.

I think? that the industry was a big overwealmed at the start of this year with demand. It seemed as if someone would post about every big company complaining about problems. I don't know if things have gotten better or not.